Published: 2005-08-24
Applies to:
- Content Studio ver. 3.3 and later
Type: Information
Symptoms
When you try to do a certain action in Content Studio the following message might
occur.
Event actions EventName: ActiveX component can't create object where
EventName can be ex. OnDocumentSave, OnXMLIndexChange or OnDocumentDelete etc. However
in most cases the action in Content Studio succeeds.
Cause
This error appears on certain server only and is caused by the underlying MSMQ (Microsoft
Message Queuing) service and occurs when MSMQ fails to execute queued components
in the Content Studio message queue. Content Studio uses this service to do background
tasks on the server. Some actions like indexing a new Xml field can take a very
long time and therefore it is impossible for the caller to wait for the action to
complete.
Resolution
One need to rebuild the Event Actions MSMQ queues on the server. In order to do
this you must have access to the web server either locally or via Remote Desktop.
For detailed instructions see our knowledgebase article Rebuild the Content Studio Event Actions queue.